Terms of service

Our services

We design and build websites, online stores, web platforms and mobile apps. What each package includes is listed on the packages page, and what a custom project includes is listed in its quote. Anything not listed there is outside the scope and can be added as paid extra work.

Prices and payment

Prices are in US dollars. Fixed packages are paid in full before work starts. Custom projects are paid in three parts: 40% to start, 40% after you approve the UI design, and 20% after you approve the final review, before launch.

All payments go through Stripe. Extra work you ask for during a project is sent to you as a separate payment request.

How the work runs

Your project moves through clear stages that you follow in your portal, and some stages wait for your approval before we continue. Each package includes a set number of revision rounds, and more rounds can be added for a fee.

If we don't hear from you at an approval step for 30 days, we pause the project, and restarting it may move the timeline.

Your part

You give us accurate information, the content we need (such as text, logo and photos, unless your package includes them), and timely feedback. You confirm that you have the right to use everything you send us.

Ownership

Once the project is paid in full, you own the final design, the code and the content we made for you. Your domain, app store accounts and business profiles are registered in your name. We may show the finished project in our portfolio unless you ask us not to.

Third-party costs

Some costs are paid to other companies and aren't part of our prices unless your package says so, for example Apple and Google developer fees, paid fonts or plugins, and domain renewals after the first year.

Care Plans

Care Plans are monthly subscriptions for hosting, updates and support after launch. You can cancel any time from your portal, and the plan stays active until the end of the month you paid for. Unused hours don't carry over.

Refunds

Refunds follow our refund policy.

Limits of our responsibility

We build carefully and fix problems within the agreed scope that you report during the review stage. We aren't responsible for losses caused by other companies' services, such as hosting or payment outages, or by changes made by others. Our total responsibility for any claim is limited to the amount you paid us for the project concerned.

Changes to these terms

We may update these terms. The version that applies to your project is the one in force when you paid for it.