Privacy policy

What we collect

• Account details: your name, email address, preferred language, and your password, stored as a one-way hash. If you sign in with Google, we receive only your name and email from Google.
• Project request details: what you write in the project request form, such as your business, budget, timeline and WhatsApp number.
• Project content: the brief, files, messages, approvals and comments you share with us in the client portal.
• Payment records: amounts, dates and references for your payments. You enter your card details on Stripe's secure pages, and they never reach our servers.
• Security records: when you sign in, we keep your IP address and browser type with your session, to protect your account.

How we use it

We use this information only to reply to your requests, deliver your project, email you about your project and payments, keep accounts secure, and meet our legal and accounting duties. We don't sell your information, and we don't use it for advertising.

Who we share it with

Only the services we need to run the business, each for its own job: Stripe processes payments, Resend sends our emails, our hosting provider runs the servers the platform lives on, and Google if you choose to sign in with Google. We share it with anyone else only if the law requires it.

Cookies

We use a single cookie, which keeps you signed in. We don't use advertising or tracking cookies, and we don't run analytics tools that follow you across websites.

How long we keep it

We keep your account and project data while you have an account with us. Payment records and invoices are kept for as long as accounting and tax rules require.

Your rights

You can ask for a copy of your information, ask us to correct it, or ask us to delete your account and its data. We reply within 30 days. Records the law requires us to keep, such as invoices, stay until that duty ends.

Security

Passwords are stored as one-way hashes, every page uses an encrypted connection (HTTPS), and only our team can see your project. No system is perfectly secure, so if we ever learn of a breach that affects you, we will tell you.

Changes

If we change this policy, we update the date at the top of this page. For important changes, we also tell you by email.